Quality standards

As a member in good standing with Pet Sitters International, Special Pet Care Services, L.L.C. strictly adheres to the following Recommended Quality Standards for Excellence in Pet Sitting. These standards are Suggested by Pet Sitters International.

· The sitter is bonded and insured.

· The sitter provides references.

· The sitter has experience in caring for pets and is clearly mindful of their safety and well being.

· The sitter provides written literature describing services and fees.

· The sitter visits the client's home before the first pet sitting assignment to meet the pets and gets detailed information concerning their care.

· The sitter shows a positive attitude during the initial consultation and seems comfortable and competent in dealing with pets.

· The sitter wants to learn as much as possible about the pets in their care.

· The sitter provides a service contract with specifies services and fees.

· The sitter is courteous, interested and well informed.

· The sitter takes precautions to make sure a client's absence from home is not detected because of any careless actions or disclosures by the sitter.

· The sitter conducts business with honesty and integrity and observes all federal, state and local laws pertaining to business operations and animal care.

· The sitter has a veterinarian on call for emergencies.

· The sitter has a contingency plan for pet care in case of inclement weather or personal illness.

· The sitter refrains from criticizing competitors.

· The sitters service provides initial and ongoing training for it's sitters.

· The sitter exhibits courtesy and professionalism in all dealings with staff, clients and industry colleagues

so as to present the pet sitter and the pet sitting industry positively.