Special Pet Care Services

Holiday Policy

Due to our incredible growth this year, Special Pet Care Services, LLC has revised our Holiday Pet Sitting Policy. Please make note of the following changes:

 

 

Thanksgiving:

1. Special Pet Care Services will be assessing a Holiday Surcharge of $3 per visit for standard pet sitting services during the Thanksgiving Holiday weekend. (Wed. Nov 27–Sun Dec. 1) A Holiday Surcharge of $8 per night will be assessed to overnight pet sitting assignments and pet sitter boarding assignments.

2. A 50% deposit is required to reserve a pet sitting assignment. The assignment will be booked, but not reserved until the deposit is received.

Cancelation fees for Thanksgiving: (Nov 27 – Dec. 1)

15 days from departure (Before Nov. 13) – full deposit refund

7-14 days from departure (Nov. 13-20) – 50% deposit refund

6 days or fewer (Nov 21 – Dec. 1) – No deposit refund

 

Christmas/New Year

1. Special Pet Care Services will be assessing a Holiday Surcharge of $2 per visit for standard pet sitting services during the Christmas/New Year Holiday. (Dec. 23-Jan. 3) A Holiday Surcharge of $5 per night will be assessed to overnight pet sitting assignments and pet sitter boarding assignments.

2. A 50% deposit is required to reserve a pet sitting assignment. The assignment will be book but not reserved until the deposit is received.

Cancelation fees for Christmas (Dec. 23–Jan. 3)

15 days from departure – full deposit refund

7-14 days from departure – 50% deposit refund

6 days or fewer – No deposit refund

 

Late Booking Fee (New Clients Only)

If an initial consultation is required within 3 days of the client’s departure, a $20 Late Booking Fee will apply.